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Attaching the Device

Device Selection #

Welcome to WalkWise®! Which device type will you be setting up today?


Attaching the WalkWise device to a wheeled walker #

The WalkWise smart walker attachment zip-ties or twist ties to the wheel of the walker. In some cases, it may be necessary to use adhesive dual-lock strips. These supplies are provided by WalkWise in each device kit or in multi-packs. The device may be attached to any wheel, but typically the rear wheel is used for most walkers. Each mobility aid needs only one WalkWise smart mobility aid attachment. You do not need a device for each wheel.

The video tutorial below shows how to attach WalkWise to a wheel using the three possible methods.

Video tutorial for attaching the WalkWise device to a variety of walker wheels

Determing attachment method #

If the wheel has spokes, as most walkers do, use the zip ties or twist ties attachment method. If it is a solid wheel without spokes, use the dual lock strip method. If the wheel has a fork or yolk around it and the WalkWise device cannot be placed on any wheel, a WalkWise Mini will most likely accommodate that type of mobility aid. Please contact WalkWise for a no-cost replacement.

Record the Device ID #

Select the WalkWise device to be attached and record the Device ID. The Device ID, located on the back of the device, is a unique numerical identifier assigned to each device within the WalkWise system.

Measuring the wheel diameter #

The diameter of wheels can vary depending on the mobility aid model and brand. After determining the wheel that the device will be attached to, measure the wheel diameter, in millimeters, using the enclosed ruler. This information will be entered into the Device Settings for the Device ID recorded previously.

This wheel’s diameter is 125 millimeters.

Attaching with zip-ties #

Insert zip-ties through the holes around WalkWise, aligning them with the location of the spokes on the walker wheel. Place WalkWise on the surface of the wheel and insert each zip-tie end into its own receptacle, making sure that the zip tie is wrapped around the wheel spoke. Complete these steps until there are 2-3 zip-ties around the wheel spokes. Tighten each zip-tie to secure and cut off excess material to ensure wheel rotation is not affected by the zip-tie placement.

If the wheel rotation is blocked by the zip ties, you may need to use the twist-tie attachment method below.

Attaching with twist ties #

Use twist ties if the wheel rotation is blocked by using zip ties. Place three twist ties at various locations through the holes of the WalkWise device so that both ends extend out the back. Align the ties with the location of spokes on the wheel. Place WalkWise on the walker wheel and pull the tie ends around to the back, making sure each one wraps around a wheel spoke. Adjust the location as needed. Pull the ties tightly and twist them together around the spoke. Fold the remaining wire into the wheel to ensure free rotation.

Attaching with dual-lock strips #

Use dual-lock strips on walkers with solid wheels. To attach, remove the film covering and adhere three strips to the back of the device. Remove the remaining film and press on the walker wheel. The device is now firmly in place but can be removed with sufficient force to un-snap the dual-lock material.


Attaching the device to a Wheelchair (WheelWise®) #

The standard WalkWise attachment is versatile and can be used with both walkers and wheelchairs. To use the device on a wheelchair, mark it as a WheelWise device in the Device Settings. WheelWise uses zip ties to attach to the wheel of the wheelchair. These supplies are provided by WalkWise in each device kit or in a multi-pack. Each wheelchair needs only one smart mobility aid attachment. You do not need a device for each wheel.

Determining Attachment Options #

For the most secure fit on a wheelchair, use zip ties to attach the WheelWise device. The device can be placed on any part of the wheelchair wheel if it fits securely and does not interfere with wheel rotation. If the WheelWise does not fit onto any wheel on the device, a WalkWise Mini may accommodate that type of mobility aid. For bariatric wheelchairs, a WalkWise Mini is preferred to reduce the profile through doorways.

Record the Device ID #

Select the device to be attached and record the Device ID. The Device ID, located on the back of the device, is a unique numerical identifier assigned to each device within the WalkWise/WheelWise system.

Measuring the wheel diameter #

The diameter of wheelchair wheels can vary depending on the model and brand. After determining the wheel that the device will be attached to, measure the wheelchair’s wheel diameter in millimeters using the supplied ruler. Since the wheel’s diameter will likely be greater than the length of the ruler, expect to utilize the ruler multiple times throughout the task. An alternative method would be to measure the radius of the wheel and multiply by two. This information will be entered into the Device Settings.

Attaching the device with zip ties #

Insert zip ties through the holes around WheelWise, aligning them with the location of the spokes on the wheelchair wheel. Place WheelWise on the surface of the wheel and insert each zip tie end into its own receptacle, making sure that the zip tie is wrapped around the wheel spoke. Complete these steps until there are 3 zip ties around the wheel spokes. Tighten each zip tie to secure and cut off excess material to ensure the wheel rotation is not affected by the zip tie placement. Although the device does NOT need to be in the center of the wheel, ensure that the logo face is pointed outward or inward as shown below, in the same orientation as the wheel itself.

If device is placed off-center with wheel:

If device is placed centered on wheel:


Attaching the WalkWise Mini Device to a wheel #

NOTE: The WalkWise Cane version and the WalkWise Mini are different products and are not interchangable. Please make sure your device is NOT marked “FOR CANES” before using these instructions.

The WalkWise Mini device is used for mobility aids that are not compatible with the standard circular WalkWise/WheelWise device. This device is compatible with both walkers and wheelchairs. A CR2032 coin cell battery is included in these devices.

Record the Device ID #

Select the WalkWise device to be attached and record the Device ID. The Device ID, located on the front of the device, is a unique numerical identifier assigned to each device within the WalkWise system.

Measuring the wheel diameter #

The diameter of wheels can vary depending on the mobility aid model and brand. After determining the wheel that the device will be attached to, measure the wheel diameter, in millimeters, using the enclosed ruler. This information will be entered into the Device Settings for the Device ID recorded previously.

Attaching the WalkWise Mini #

Your WalkWise Mini will come with a Velcro strap already attached to the device for your convenience. To secure the device to any mobility aid, wrap the Velcro strap around one or two wheel spokes. The numbered label of the device should be facing outwards or inwards. The device label should never be facing up at the ceiling or down at the floor. Bring the strap back through the plastic clasp and secure the strap to itself using the Velcro end. Ensure the location and orientation of the device and strap do not interfere with the wheel motion.


Attaching the WalkWise device to a Cane #

NOTE: The WalkWise Cane version and the WalkWise Mini are different products and are not interchangable. Please make sure your device is clearly marked “FOR CANES” before using these instructions.

The WalkWise Cane device uses a Velcro strip to attach to the shaft of a cane and can be used for a standard cane or three-point cane.

Record the Device ID #

Select the WalkWise device to be attached and record the Device ID. The Device ID, located on the front of the device, is a unique numerical identifier assigned to each device within the WalkWise system.

Attaching the WalkWise Cane Device #

Your WalkWise Cane device will come with a Velcro strap already attached to the device for your convenience. To secure the device, wrap the Velcro strap around the shaft of the cane. Bring the strap back through the plastic clasp and secure the strap to itself using the Velcro end. Make sure the device is aligned with the shaft of the cane as shown in the images.

WalkWise Cane Measurements #

The WalkWise Cane device measures activity duration rather than the movement distance. This change will be automatically reflected in the data on the WalkWise app and reports.


Still have questions? #

Contact us at support@walkwise.com or toll-free at 1 (866) 624-0046

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