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App Troubleshooting

Unable to receive invitation to create an account #

Due to the security requirement of some organizations, emails from our system are occasionally blocked. Please let us know if you cannot send an email invitation to a member, and we can create one manually.

Stop receiving notifications #

If you no longer wish to receive a notification from a particular rule, do not delete the rule (do not press the “x”) from the notification page. Click on the rule you wish to unsubscribe from, navigate to the last page, select your email from the right side and using the <, send your email to the left side. Click Finish to save. This will remove your account as a rule recipient but keep the rule in place for other group members.

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